- A disappointed netizen slammed LBC after he lost P24K in remittance
- The money was supposedly intended for his sister’s tuition fees but someone in Cebu allegedly claimed the remittance
- Nearly two weeks have passed and nothing came out of his complaint, the netizen lamented
MANILA, Philippines – A disgruntled netizen has taken to Facebook to air his disappointment with remittance company LBC for supposed lack of action and cooperation over a complaint he filed a few days ago.
In a Facebook post by one Rom Sarmiento Son, he narrated how he lost P24,720 he sent through LBC Express Robinsons Novaliches branch. The money was supposedly intended for his sister and cousin’s tuition fees.
According to Son’s story, after sending the money at the branch on August 1, he kept the tracking number and did not immediately send it to his sister for lack of time.’
The next day, however, he received two separate text messages –about 1-and-a-half-hour apart – from LBC informing him that his sister has already claimed the remittance.
Surprised that he has not sent the tracking number yet to his sister, he immediately called LBC to ask how it could have happened.
Someone he spoke with confirmed that the money was indeed claimed by someone claiming to be his sister in Cebu.
However, upon checking with his sister, she said she was in Las Piñas City and had never gone to Cebu. (Click here to read more)